In today’s digital landscape, every business owner knows that social media isn’t optional—it’s a necessity. But with so many types out there, how do you know which ones will bring your business the most value? In this guide, we’ll walk through ten social media types, each uniquely powerful for engaging audiences, building brand awareness, and driving growth. Whether you’re just starting or looking to expand, this list will help you pinpoint the right platforms for your goals in 2024.
1. Video Social Media
- Platforms: YouTube, TikTok, Instagram Reels
- Best For: Showcasing brand personality, tutorials, product demos
- Value to Your Business: Videos are powerful! They can increase customer retention rates, boost conversion, and drive more engagement than text or images alone.
1,200%
More Shares for
Social Media Videos
2. Audio Social Media
- Platforms: Spotify, Clubhouse, Twitter Spaces
- Best For: Connecting with audiences through discussions, podcasts, interviews
- Value to Your Business: Audio social media is popular among audiences seeking authentic connections. Podcasts are a fantastic tool for educating audiences and building trust, with 41% of Americans listening to podcasts monthly.
41%
Monthly Podcast Listenership in the U.S.
3. Professional Networking Social Media
- Platforms: LinkedIn, Twitter
- Best For: Building a professional brand, networking, B2B marketing
- Value to Your Business: LinkedIn drives 80% of B2B leads on social media, making it a vital tool for reaching other businesses and establishing industry authority.
80%
of B2B Social Leads are Driven by LinkedIn
4. Shoppable Social Media
- Platforms: Instagram, TikTok, Facebook Marketplace
- Best For: Direct sales through product tagging
- Value to Your Business: Shoppable social media allows customers to purchase products directly from posts, bridging the gap between browsing and buying. 56% of users report purchasing products after discovering them on social media.
68%
of Americans Have Made Purchases Directly Through Social Media Feeds
5. Private & Community-Based Social Media
- Platforms: Slack, Facebook Groups
- Best For: Building exclusive, loyal communities
- Value to Your Business: Private groups increase customer loyalty. Customers in brand communities report higher satisfaction and loyalty. You can create VIP groups, host Q&As, or gather feedback, enhancing engagement.
88%
of Consumers Feel More Loyal to Companies with Strong Online Communities
6. Visual Discovery Social Media
- Platforms: Pinterest, Instagram
- Best For: Inspiring action through visual content
- Value to Your Business: Visual discovery platforms drive high-intent engagement; Pinterest users are 2.3 times more likely to act on content they discover. If your products or services are visually appealing, these platforms are essential for capturing audience interest.
2.3x
Pinterest Users Are More Likely to Take Action
7. Q&A & Forum-Based Social Media
- Platforms: Reddit, Quora
- Best For: Answering audience questions, product insights
- Value to Your Business: These platforms allow businesses to engage deeply and showcase expertise. With Reddit’s 430 million active users, businesses can address customer questions directly and improve brand visibility through valuable contributions.
430M
Monthly Users on Reddit
Engage in Various Customer Interactions!
8. Review-Based Social Media
- Platforms: Yelp, TrustPilot
- Best For: Building social proof through customer reviews
- Value to Your Business: Reviews build credibility; 93% of consumers read reviews before purchasing. Positive reviews on platforms like Yelp and TrustPilot strengthen your brand’s trustworthiness.
93%
of Consumers Read Reviews Before Purchasing
9. Live Streaming Social Media
- Platforms: Facebook Live, Twitch, Instagram Live
- Best For: Real-time engagement and event promotion
- Value to Your Business: Live streams generate more engagement than static posts, with viewers interacting in real time. Ideal for Q&A sessions, product reveals, or virtual events.
10x
More Engagement from
Live Streams than Recorded Videos
10. Blogging & Content Sharing Social Media
- Platforms: Medium, Tumblr
- Best For: Thought leadership, long-form content
- Value to Your Business: Blogging platforms drive organic traffic and allow in-depth content sharing, with brands that blog experiencing up to 55% more web visitors.
55%
More Visitors
for Brands That Blog
Conclusion
These ten types of social media each offer unique advantages for businesses looking to grow and engage online. From video platforms to community groups, choosing the right channels can make a significant difference in your digital strategy. If you’re ready to take your social media presence to the next level, TechNgraphic’s AI-powered Social Media Marketing Services offer customized, affordable solutions that fit your business goals.